Privacy Policy

This Privacy Policy explains how RGM Market Co. ("RGM", "we", "us") handles information collected through rgmmarketco.com (the "site") and when you contact us. By using the site, you agree to the practices described here.

1. Information we collect

Information you give us

When you submit our property inquiry form, we collect your name, email address, phone number, company or property name, property address, property type, approximate number of residents, employees or daily visitors, and any notes you add. If you email or call us, we keep the details you share with us.

Information collected automatically

When you visit the site, we and our service providers automatically collect standard technical information, such as your IP address, browser and device type, pages viewed, the website that referred you, and the date and time of your visit. This is collected using cookies and similar technologies, described in section 3.

2. How we use information

• To respond to your inquiry and assess whether your property is a good fit for an RGM smart market.
• To communicate with you about our services, including follow-ups you ask for.
• To understand how visitors use the site so we can improve it.
• To protect the site and our form from spam, fraud and abuse.
• To meet our legal obligations.

3. Cookies and analytics

We use Google Analytics to understand how visitors find and use the site. Google Analytics uses cookies to collect information such as the pages you visit and how long you stay, and reports it to us in aggregate. Google's handling of this data is covered by the Google Privacy Policy, and you can read how Google uses data from sites that use its services.

You can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on, or block and delete cookies in your browser settings. The site will still work if you do.

Our inquiry form uses Cloudflare Turnstile to tell real visitors apart from automated spam. It may process technical information about your browser and device for that purpose only.

4. How we share information

We do not sell or rent your personal information, and we do not share it for cross-context behavioral advertising. We share it only:

• With service providers that help us run the site and our business, such as website hosting and form handling (Webflow), analytics (Google), security (Cloudflare), and the email and customer management tools we use to respond to inquiries. They may use it only to provide services to us.
• When required by law, or when needed to protect our rights, our customers or the public.
• As part of a merger, sale or transfer of our business, in which case this policy will continue to apply to your information.

5. How long we keep information

We keep inquiry information for as long as we need it to respond to you and manage our relationship with your property, and then delete it, unless we need to keep it longer for legal, tax or record-keeping reasons. Analytics data is kept according to our Google Analytics retention settings.

6. How we protect information

We use reasonable administrative and technical safeguards to protect your information, and the site is served over an encrypted (HTTPS) connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your choices and rights

You can ask us to tell you what personal information we hold about you, correct it, delete it, or stop contacting you, by emailing eyasu@rgmmarketco.com. Depending on the state you live in, you may have additional rights under state privacy laws, and we will respond to requests as those laws require. We will not treat you differently for exercising your rights.

Some browsers offer a "Do Not Track" setting. The site does not currently respond to Do Not Track signals.

8. Children's privacy

The site is meant for property owners, managers and businesses. It is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us information, contact us and we will delete it.

9. Links to other websites

The site may link to websites we do not control. Their privacy practices are their own, so please review their policies.

10. Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Significant changes will be posted here before they take effect.

11. Contact us

If you have questions about this policy or your information, contact RGM Market Co. at eyasu@rgmmarketco.com or (240) 421-6624. We serve Washington, DC, Maryland and Virginia.